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What should I do if my debit card is lost or stolen?

If you find that your debit card is lost or stolen, please report it as soon as possible.

During normal business hours, please call your local Range Bank office to report your debit card lost or stolen. Visit our Range Bank locations page to look up your local office.

Locations

Reporting a Lost/Stolen Debit Card within the Range Bank Mobile App

You can report your debit card is lost or stolen 24 hours a day from the Range Bank mobile app. If you have permanently lost your debit card, navigate to the manage cards section on your dashboard or in a specific account and click 'report lost/stolen'. You will need to contact your local Range Bank office to order a new card. 

Reporting a Lost/Stolen Card with Range Bank Online Banking

You can report your debit card is lost or stolen 24 hours a day with Range Bank Online Banking. If you have permanently lost your debit card, sign on to the online banking website and navigate to the accounts tab. Select the account that your debit card is associated with, and then select the debit card and click 'Report Lost/Stolen'. You will need to contact your local Range Bank office to order a new card.  

 

What should I do if my credit card is lost or stolen?

If you find that your credit card is lost or stolen, please report it as soon as possible.

Contact Credit Card Services

 

How do I reset my debit card PIN?

You can reset your debit card PIN 24 hours a day by calling 1-800-290-7893 (within the U.S.) or (206) 624-7998. 


How do I activate my new debit card?

You can activate your new debit card 24 hours a day by calling 1-800-290-7893 (within the U.S.) or (206) 624-7998.