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In-House Loan Service

 

Once your mortgage loan is closed, lenders have the option to sell the servicing of your loan.  If a lender chooses to sell the servicing of your loan, you will be notified and would deal with the company that the loan servicing was sold to.  It can be confusing where to send your payments to.  Simply put, if your loan servicing is sold, you would not deal with the same company that originated your loan.  All your questions and mortgage payments would be to the loan servicing company.  This could happen multiple times throughout the duration of your loan.

 

What's different about Range Bank mortgage services?

We don’t sell your loan servicing! Customer service is a top priority and that is why we service all of our mortgage loans.  If you have any questions regarding your loan, we encourage you to call us.  Your relationship with Range Bank does not end once the loan closes, it has just begun.

 
What does our mortgage servicing team do?

All of our underwriting, processing and servicing is done in house at Range Bank.  Some of the functions involved in servicing a loan are:  ensuring your property tax and home insurance bills are paid, tracking loan payments, and sending out annual statements for escrow accounts that involve your property taxes and home insurance.


How does it compare to other lenders?
Other lenders sell the servicing of your loan, but not Range Bank. When a company sells your servicing, they must notify you in writing of the changes. It can be confusing about who to send your payment to, or who to call if you have questions regarding your home mortgage. At Range Bank, we service all our loans in-house, so you will never have to figure out who to call - just call us!
 

Meet the Team
 
Pictured: (Top Row) Rachel Pizziola, Mortgage Loan Processor; Sally Shaver, VP and Mortgage Loan Underwriter;
Colleen Faulkner, Mortgage Loan Processor; and Carolyn Krieg, Mortgage Loan Servicing Specialist.
(Bottom Row): Emma Firby; Mortgage Loan Processor; Cindy Marr, Mortgage Loan Processing Supervisor;
and Cheryl Schultz, Mortgage Underwriter.