If you have specific department-level questions, you can direct your question more specifically through the departments below.
Contact the Main Office at 906-226-0587 during normal business hours. After normal business hours call 1-866-546-8273. If you suspect fraud involving your debit card after normal business hours, phone 1-800-411-8498, International call collect 1-206-352-3516.
Due to high fraud volume, debit card transactions in all Non-US states and some US areas are blocked. Call us during business hours if you'd like your debit card activated when traveling abroad.
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You Are Here: What can I do to help protect myself from a "Phishing" Scam?
What can I do to help protect myself from a "Phishing" Scam?
- Never provide your personal information to an unsolicited request, whether it is over the phone or over the Internet. Emails and internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, you should not provide any information.
- If you believe the contact may be legitimate, contact Range Bank yourself at 906-226-0587. You can find contact information on the monthly statements you receive from your financial institution, or you can look the company up in a phone book or on the internet. The key is that you should be the one to initiate the contact, using contact information that you have verified yourself.
- Never provide your password over the phone or in response to an unsolicited internet request. Range Bank will never ask you to verify your account information online. Thieves armed with this information and your account numbers can help themselves to your savings.
- Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, contact your financial institution to find out why. If your financial institution offers electronic account access, periodically review activity online to catch suspicious activity.