If you have specific department-level questions, you can direct your question more specifically through the departments below.
Contact the Main Office at 906-226-0587 during normal business hours. After normal business hours call 1-866-546-8273. If you suspect fraud involving your debit card after normal business hours, phone 1-800-411-8498, International call collect 1-206-352-3516.
Due to high fraud volume, debit card transactions in all Non-US states and some US areas are blocked. Call us during business hours if you'd like your debit card activated when traveling abroad.
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You Are Here: Why won't my debit card work?
Why won't my debit card work?
Due to high volumes of fraud in certain countries and states, your card may not work for certain ATM/debit card transactions. Please click the link below to review a list of countries and states blocked for transactions:
ATM/Debit Card Blocked List (13 KB)